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How isb77 Handles Your Personal Information

This policy tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa, or Raast, and use our platform — and how we protect it.

Account Data ProtectionPayment PrivacyYour Access RightsCookie Controls
isb77 How isb77 Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Information

We use SSL encryption across all pages, including the account login and payment screens. Your session token expires automatically after a period of inactivity, and any new login from an unrecognised device triggers a verification step. Below is a breakdown of the key areas our data practices cover.

Account Security

SSL encryption, session timeouts, and device-verification steps protect your login. Unrecognised device access triggers a one-time passcode check before entry is granted.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand page performance. You can manage cookie preferences through the consent banner on your first visit.

Data Retention

Active account data is held for the life of your account. After closure, we retain only what applicable regulations require, then delete the rest on a rolling schedule.

Your Rights

You can request a copy of your data, ask us to fix errors, or submit a deletion request at any time via Live Chat or email. We process requests within the regulatory window.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions — including data access requests, correction requests, and account deletion — go directly to our support team. Use any of the channels below and quote your registered account ID so we can locate your records quickly. We aim to respond to all data-related requests within the timeframe required under applicable privacy regulations.

Team online

Live Chat

Start a chat session from any page on isb77 — the fastest path for account and data questions.

Email Support

Send a written data request to our support address. Include your registered email and account ID for faster processing.

Help Centre

Visit our Help Centre on isb77 for step-by-step instructions on submitting access, correction, and deletion requests.

Privacy Policy — Frequently Asked Questions

These are the data and privacy questions we hear most from account holders. If yours is not covered here, reach out through Live Chat or email with your account ID.

We collect your name, email address, mobile number, and account credentials at registration. When you make deposits, we record transaction references tied to your JazzCash, Easypaisa, or Raast payment.

No. Your mobile wallet PIN is entered and processed entirely within the payment provider's environment. We receive only a transaction reference to confirm the deposit cleared on your account.

Contact us via Live Chat or email and quote your registered account ID. We will compile and share the data we hold on you within the timeframe required under applicable privacy rules.

Yes. Submit a deletion request through our support channels. We will remove data that is not required by regulation. Certain records — such as transaction logs — may need to be kept for a legally specified period.

We do not sell or share your personal data for third-party marketing purposes. Payment processors handling JazzCash, Easypaisa, and Raast transactions operate under their own privacy terms.

We use functional cookies to maintain your login session and analytics cookies to measure page performance. You can adjust your preferences through the consent banner shown on your first visit to isb77.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.