Reference

Our Legal Terms for Pakistan

These legal terms cover how isb77 operates, what rights you hold as an account holder, and how we handle your data and account activity. Access to our platform depends on local law and is available only where eligible under your region's regulations.

Privacy & Data RightsAccount TermsJurisdiction NoticeCookie PolicyContact & Requests
isb77 Our Legal Terms for Pakistan
DATA AND ACCOUNT SECURITY

How We Protect and Manage Your Information

Your account security and data rights sit at the centre of how we run this platform. We use SSL encryption across every page and transaction, and payment wallet details — whether JazzCash, Easypaisa, or Raast — are never stored in plain text on our servers. Here is what that looks like in practice.

Data Handling

We collect only the minimum data needed to run your account: mobile number, wallet reference, and transaction logs. No unnecessary profiling, no third-party data sales.

Cookie Controls

Session cookies keep you logged in; analytics cookies help us fix broken flows. Both types can be managed in your browser settings. Disabling analytics cookies does not affect your account.

Retention and Deletion

Transaction and account records are kept for the period required under applicable law. After that window closes, records are deleted or anonymised on a scheduled cycle, not stored indefinitely.

Request Your Data or Close Your Account

You can request a copy of your account data or ask us to close and erase your account at any time by contacting support with your registered mobile number for verification.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If you have a question about your rights, a data access request, or a concern about how your account information is handled, our support team is the right first stop. Queries about policy, account data, and legal notices are handled through the channels below.

Live Chat Open the chat widget in the lobby for direct policy queries. Our support team can log a formal data or account request on your behalf during chat hours.
Email Support Send legal or privacy-related requests to our support email. Include your registered mobile number so we can locate your account and respond promptly.
Account Help Centre The Help Centre covers common policy questions — data retention, cookie controls, and how to close your account. Check there first for answers without waiting for a reply.

Common Legal and Policy Questions

These are the questions we hear most often about our legal terms, data practices, and account rights. If yours is not here, our support team can help.

We collect your registered mobile number, wallet identifiers such as your JazzCash or Easypaisa account reference, and transaction records. We do not collect more than what is needed to run and verify your account.

Yes. Contact our support team through live chat or email, provide your registered mobile number for verification, and we will prepare your data for you within the period required under applicable law.

Transaction records are retained for the period required by law in your applicable jurisdiction. Once that period ends, records are deleted or anonymised on a scheduled basis.

Access to our platform depends on local law and is available only where local law permits. You are responsible for understanding the regulations that apply in your region before opening or using an account.

Reach our support team via live chat or email with your registered mobile number. We will verify your identity, close the account, and process the data erasure request in line with our retention obligations.

When we update these terms, the revised version is posted here with an updated date. Continuing to use the platform after the new terms are posted means you have accepted the updated version.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.